Terms and Conditions

These Terms and Conditions form a binding agreement between you and Innovexsis Consulting LLP (“Innovexsis”, “we”, “us” or “our”) governing access to the Innovexsis branding and campaign management technology platform, including its automation, artificial-intelligence, scheduling, publishing, analytics and integration features (the “Platform”).

By creating an account, clicking acceptance, accessing or using the Platform, you confirm that you are at least 18 years old, have legal capacity to contract, and—if acting for a company, agency, client or other organisation—have authority to bind that entity. If you do not agree, do not register or use the Platform.

Innovexsis provides technology that assists users in preparing, managing and distributing branding and campaign materials. We are not the author, publisher, advertiser, agency, legal adviser, regulatory adviser or representative of user campaigns merely because the Platform generates, recommends, schedules, transmits or analyses material.

Outputs, suggestions, forecasts and analytics may be incomplete, inaccurate, outdated, unsuitable or similar to third-party material. They are tools for human review, not legal, financial, regulatory, advertising, marketing or other professional advice. You must independently review and approve every output before use and obtain qualified advice where appropriate.

You are solely responsible for campaign strategy, claims, offers, targeting, audiences, budgets, approvals, content, media, landing pages, products, services and distribution choices created or managed through your account, whether for yourself or a client.

If you act for a client, you warrant that you have a valid written mandate covering content creation, account access, data processing, media use, publishing and spending. You remain responsible for client instructions, approvals and disputes. Innovexsis is not a party to your client relationship and does not owe duties to your clients or their audiences.

You must comply with all laws, advertising standards, consumer-protection rules, intellectual-property rights, privacy and data-protection obligations, telemarketing and anti-spam requirements, platform policies and sector-specific restrictions applicable to every country, audience and channel you use.

You must obtain and retain all required opt-ins, consents, licences, permissions and substantiation for marketing claims. You may not use the Platform for unlawful, deceptive, discriminatory, defamatory, infringing, harassing, fraudulent or harmful activity; impersonation; unsolicited communications; prohibited products or services; malware; manipulation of engagement; or attempts to bypass safety, account, billing or platform controls.

You must not upload sensitive personal data unless strictly necessary, lawful, adequately secured and permitted by us. You must honour opt-outs, suppression lists, do-not-contact requests and applicable retention or deletion obligations.

You must provide accurate registration information, keep credentials confidential, use reasonable security controls and promptly notify us of suspected unauthorised use. Activity performed through your account is treated as authorised by you until you notify us and we have a reasonable opportunity to act.

Third-party channels, payment providers, AI services and connected platforms operate under their own terms, policies, availability and review processes. We do not control them and are not responsible for their suspension, rejection, delay, data use, API changes or service failure. You authorise the Platform to act on connected accounts only within the permissions you grant.

As between you and Innovexsis, you retain rights you already hold in material you submit. You grant Innovexsis and its service providers a worldwide, non-exclusive, limited licence to host, reproduce, process, adapt, transmit and display that material solely to provide, secure, support and improve the Platform and comply with law.

You warrant that you own or have all rights required for submitted material and its intended use. Subject to these Terms, Innovexsis grants you a limited, revocable, non-transferable right to use Platform outputs for your lawful business purposes. No guarantee is made that an AI-generated output is unique, registrable, non-infringing or exclusively owned by you.

The Platform, software, workflows, interfaces, trademarks and documentation remain owned by Innovexsis or its licensors. You may not reverse engineer, resell, scrape, copy or use them to build a competing service except where law expressly prevents that restriction.

You control approval and automation settings. Enabling auto-publishing, scheduling or autonomous workflows constitutes your instruction to process and distribute qualifying material without a further manual confirmation each time. You must monitor those settings, connected accounts and published results.

Platform safeguards reduce risk but cannot guarantee that content will be error-free, delivered, accepted, compliant or published at the intended time. You must promptly correct or remove unsuitable material and maintain independent records and contingency plans for material campaigns.

Paid plans renew according to the billing cycle shown at checkout until cancelled. You authorise recurring charges through the payment provider. Quotas, features and prices may vary by plan and may change prospectively with reasonable notice. Taxes and disclosed transaction charges are payable in addition to base fees where stated.

Except where required by law or expressly stated at checkout, fees already charged are non-refundable. Cancellation stops future renewals but does not reverse charges already incurred. Access may be limited or suspended for failed payment, chargeback, misuse or breach.

Our handling of account information is subject to our published privacy disclosures and applicable law. You are the controller or otherwise responsible party for personal data you upload, collect or use for campaigns, and you instruct Innovexsis to process it only to provide the Platform.

You must provide required notices, establish a lawful basis, respond to individual rights, use appropriate security, and ensure cross-border transfers and client instructions are permitted. We may use aggregated or de-identified information that does not identify you or an individual to operate, secure and improve the Platform.

The Platform may be updated, interrupted or changed for maintenance, security, legal, supplier or operational reasons. We may investigate, restrict, remove or suspend accounts or content where we reasonably believe there is risk, unlawful activity, infringement, non-payment or breach. We may preserve and disclose information when legally required.

You may stop using the Platform and cancel according to the account process. On termination, your licence ends and access may cease. Provisions that by nature should survive—including ownership, payment, disclaimers, indemnity, liability limits and disputes—continue to apply.

To the maximum extent permitted by applicable law, the Platform and all outputs are provided “as is” and “as available”. Innovexsis disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted operation, campaign performance, lead quality, revenue, reach, ranking, conversion or regulatory approval.

Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded. No disclaimer transfers to Innovexsis your responsibility for deciding whether, where, when and how to use or publish campaign material.

You will defend, indemnify and hold harmless Innovexsis, its partners, personnel and suppliers from third-party claims, losses, penalties and reasonable costs arising from your campaigns, content, products, client work, data, connected accounts, legal non-compliance, infringement or breach of these Terms, except to the extent caused by Innovexsis’s wilful misconduct or liability that cannot lawfully be excluded.

To the maximum extent permitted by law, Innovexsis will not be liable for indirect, incidental, special, exemplary, punitive or consequential loss, or loss of profit, revenue, goodwill, data, opportunity or anticipated savings. Innovexsis’s aggregate liability arising from the Platform will not exceed the fees you paid to Innovexsis for the affected account during the six months before the event giving rise to the claim. These limits do not apply where prohibited by law.

These Terms are governed by the laws of India. Before formal proceedings, each party will give written notice and attempt in good faith to resolve the dispute for 30 days. Subject to mandatory law, courts having jurisdiction at Innovexsis Consulting LLP’s registered office in India will have exclusive jurisdiction.

We may update these Terms for legal, security, supplier or product changes. Material changes will be notified through the Platform or registered contact details and may require renewed acceptance. Continued use after the effective date constitutes acceptance where permitted by law.

These Terms, checkout terms and incorporated policies are the entire agreement concerning the Platform. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. Failure to enforce a term is not a waiver. You may not assign your account or agreement without consent; Innovexsis may assign it as part of a restructuring, financing or transfer of the Platform.

Legal notices and questions about these Terms may be sent to Innovexsis Consulting LLP using the current contact details published on the Platform. Electronic records, notices and clickwrap acceptance may be used as evidence of agreement.